Effective September 18, 2026
Best Resort Deals, LLC accepts customer payments directly. To cancel or request a change, contact us by phone or email. A request is effective when received, and we will provide written confirmation.
Standard cancellation schedule
- Within 24 hours after payment: full refund when the request is received at least 14 days before check-in, unless the reservation was clearly identified as non-refundable before payment.
- 30 or more days before check-in: 75% refund.
- 15–29 days before check-in: 50% refund.
- 14 days or fewer before check-in: non-refundable.
Reservation-specific terms
Resorts and travel suppliers may impose stricter deadlines, non-refundable rates, change fees, or event and holiday restrictions. When disclosed before payment and included in the written booking confirmation, those reservation-specific terms control over the standard schedule.
Changes, no-shows, and unused travel
Date, destination, guest-name, or accommodation changes are subject to availability and applicable charges. No-shows, unused nights, late arrivals, and early departures are non-refundable unless we or the supplier confirms otherwise in writing.
Refund processing
Approved refunds are returned to the original payment method. We will initiate an approved refund within 10 business days; the bank or card issuer may require additional posting time.
Property cancellation or material change
If we or the accommodation provider cancels and cannot provide a reasonably comparable alternative accepted by you, we will refund the amount paid for the affected accommodation. Transportation, insurance, meals, and incidental costs are excluded unless expressly included in the confirmation.
Billing concerns
Please contact us first so we can investigate a billing or service concern. This request does not waive any rights available under applicable law.
Questions may be directed to Best Resort Deals, LLC at 800-801-4805 or bestresortdealscorp@gmail.com.